Privacy Policy

 

Your privacy is important to us.

This page covers how we collect, use, disclose, transfer, and store your information.

You can contact us if you have any questions.

 


 

Collection and Use of Personal Information

What personal information we collect:

When you place an order with us, we obtain and store:
• Your name, address and phone numbers (Billing and Delivery)
• Order information (what you bought and when)
• Any email correspondence
• Your account login email (if you created an online account)

We don’t hold your credit card information:

Your credit card information is handled by our third party processor stripe on an SSL certified server. No credit card numbers are ever stored on our server and we don’t have access to this information at any point.

How we use your personal information:

Internally:
The personal information we hold allows to administrate your order and any associated order enquiries. Green Warehouse may also keep you posted on our latest product announcements from time to time. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences. We may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Green Warehouse, you may not opt out of receiving these communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve our products, services, and customer communications.

Externally:
We pass your order information to third party logistics and shipping partners for the sole purpose of fulfilling your order.

Access to Personal Information and Privacy Questions

If you would like to access the information we hold, or have any questions or concerns about our Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please email us.

Green Warehouse Ltd., Filwood Green Business Park, 1 Filwood Park Lane, Bristol, BS4 1ET, United Kingdom.